|
Price
Guarantee
lf you see any of our rings featured at a lower price
anywhere else on the Internet we will refund the difference.
The
Wedding Band Shop jewelry is handmade in Ireland
and features a hallmark stamp from the Irish Assay Office
in Dublin Castle. Most rings are handmade to order and
require about 10 day to work their way through the workshop
and Assay office. We endeavour to fulfill all orders
within 14 days, however since all our ring orders are
individually cast we may occasionally require 21 days
for delivery.
We
do carry many rings in stock and can ship them overnight
if required in a hurry. If you are working towards an
imminent deadline please let us know by following up
with an email after you order.
Shipping
The
Wedding Band Shop offers four shipping options:
- Express
Delivery: 1 - 3 days by FedEx at a cost of $25.00.
- International
Air Mail: Costs $6.00. Delivery service take 5 - 7
days.
- Registered
International Air Mail: Costs $9.00. Packages have
tracking numbers and are traceable. Delivery service
take 5 - 7 days.
- International
Shipping (all countries except for USA, Canada, UK
and Ireland): Please select the International shipping
option at a cost of $8.00.
As
soon as an order is shipped, we will notify you that
is is on the way with a 'Delivery Confirmation' email.
Order
Process
Our fully-secure checkout gives you the option of paying
for your purchase by credit card, we accept Visa and
Mastercard, or by PayPal.
After
you place an online order with The Wedding Band Shop
you will receive an automated 'order confirmation' e-mail
confirming that we received your order.
You
can also pay by cheque by mailing the cheque payable
to, 'Irish Shops Online', along with your order
and delivery details to:
Irish
Shops Online
44 GEC
Taylor's Lane
Dublin 8
Ireland
If you wish to pay for your order by any other means,
or if you wish to set up an installment payment plan,
please contact a The Wedding Band Shop representative
by calling 1800 353 3186 or by emailing sales@theweddingbandshop.com.
Engraving
Requests
We offer engraving at a cost of $2.00 per letter. To
order engraving please contact
us. Engraved items may not avail of our returns
policy.
Return
Policy & Exchanges
Return
for Refund: If for any reason you are unsatisfied
with your purchase, we offer a money back guarantee
for that item if is returned to us in its original condition
within 30 days of receiving it. A credit will be issued
to the customer's credit card immediately upon receipt
and inspection of the item.
A
10% restocking fee applies for all wedding rings which
are returned for a refund.
Return
for Size Change: We charge a shipping and handling
fee of $20 for resizing of wedding rings. This charge
applies if we are able to resize the orginal ring. Usually
we are able to resize rings up or down by one size without
a problem. If we have to cast a new ring then the 10%
restocking fee applies for the original ring.
If
you need to return an
item please ship it to:
Irish
Shops Online
44 GEC
Taylor's Lane
Dublin 8
Ireland
On
the customs declaration label please state:
"Return
Item. Goods of Irish Origin."
Please
include a note with the package stating your full name
and/or order number and state action to be taken. If
the return item is valued at more than $100 we suggest
that you put a 'delivery confirmation' service on the
package.
Shoppers
from within the European Union
Under
EU law you have the right to cancel your order without
obligation for a period of 7 working days from the date
of your order.
Determining
your ring size
If you do not know your ring size please refer to this
page.
Security
All order information including your credit card number
is received on a secure SSL server. Your personal information
is not stored on our servers.
The
Wedding Band Shop asks customers to supply various
personal data when placing an order, such as name and
address, credit-card information, and email address.
We use this data only for the purpose of fulfilling
an order, or communicating with the customer or shipper
about the status of an order. We treat this customer
information as private and confidential, and we will
not disclose this information to other individuals or
organizations unless required by law. We will not distribute
customer information to be used in mailing lists, surveys,
or any other purpose other than what is required to
perform our services. The Wedding Band Shop is
committed to safeguarding the privacy of our customers'
personal data.
If
you have any other questions or queries please do not
hesitate to contact
us.
|
